FAQ
How to purchase your product?
Please register as a member and enter all the details required accurately and login to purchase. Once everything is confirmed, we will send an invoice for you to make payment.
Do you offer other add on such as frame, box, and accessories?
Yes, we do have. Kindly contact us at +6012 517 5003 or +6012 409 7760 for more info.
Which payment methods do you accept?
Currently, there is only 1 option available.
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1) You can transfer cash payment to 1333007091 UOB Current Account under Atelier Artworkz PLT.
2) Please contact us through WhatsApp for other payment options.
What is the turn around time?
Standard turn around time is around 5 working days excluding delivery.
What if your product is damaged?
Kindly take a photo of the damages and notify us once you received the items within 7 days.
How do I send you my artwork for printing?
Please email all artwork to atelierartworkzmsia@gmail.com and put your order number as the subject. Kindly notify us through Whatapps as well because sometimes your order will go to spam mail.
Any minimum order?
No.