FAQ

How to purchase your product?

Please register as a member and enter all the details required accurately and login to purchase. Once everything is confirmed, we will send an invoice for you to make payment.

Do you offer other add on such as frame, box, and accessories?

 Yes, we do have. Kindly contact us at +6012 517 5003 or +6012 409 7760 for more info.

Which payment methods do you accept?

Currently, there are 2 options.

1) GrabPay which you can download from Apple App Store or GooglePlay and link it to your credit card for payment. QR code will be sent to you via whatapps once your order is confirmed to make payment.

2) You can transfer cash payment to 157120180614 Jeffery Cheah Ee Meng Maybank.

What is the turn around time?

Standard turn around time is around 5 working days excluding delivery.

What if your product is damaged?

Kindly take a photo of the damages and notify us once you received the items within 7 days.

How do I send you my artwork for printing?

Please email all artwork to atelierartworkzmsia@gmail.com and put your order number as the subject.

Any minimum order?

Yes, due to the promotion. Please place your orders on a set basis. A single set will consist of 2 custom albums.